UK Service Line Director - Data

About HSO 

HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise.  

Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO UK has grown to more than 300 people and we expect over 100% organic growth in the next 5 years. 

HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022.   

At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. 

Why Work for HSO? 

Joining the HSO team means being an integral part of a dynamic organization that values innovation, collaboration and professional growth. Here are some of the reasons why HSO is a great place to work and build your career: 

• Customer Value: Work for market-leading clients across multiple industries, delivering value-adding solutions and a meaningful difference. 

• Supportive Culture: Enjoy an environment where everyone is encouraged to be heard in a positive and inclusive environment. 

• Flexibility and Wellbeing: We understand that life is complex and if you share what you need, you’ll find we care in return.  

• Commitment to Quality: Be part of a team that truly places quality at the heart of all we do. 

If you're looking for a rewarding career with opportunities to stretch yourself, make an impact and work with a supportive team, HSO is the place for you! 

Purpose of the Role & Key Responsibilities

This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for a someone with the skills, knowledge and experience to achieve this.  Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this, alongside our dedicated Data Sales team.  

There are four major accountabilities: 

1. Business Growth – to build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year.
2. P&L Management – to run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets.
3. Customer Leadership – to work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships.
4. Talent Development – to build a high performing Data team and to develop new talent for the future success of HSO.

While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve.  

Overview of Essential Behaviours & Experience 

Essential Behaviours 

• Team Leadership - wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome. 

• Ambitious - for c