IT Administrator / (Senior) IT Administrator

Hands-on IT Administration 

• Own and manage the day-to-day operation of our cloud and on-premises IT environment.  

• Administer and support Linux and macOS endpoints throughout their lifecycle.  

• Manage MDM, IAM, user accounts, permissions, SSO, and MFA.  

• Administer cloud-based email, collaboration, and file-storage services.  

• Manage employee access across internal systems and business applications.  

• Configure, maintain, and troubleshoot wired and wireless networks.  

• Manage VPN solutions, network segmentation, policies, and access rules.  

• Administer and maintain on-premises and cloud-based servers.  

• Manage endpoint security solutions, including EDR/antivirus, patching, encryption, and security policies.  

• Implement and maintain integrations between different IT systems.  

• Automate repetitive IT administration tasks wherever possible.  

• Monitor systems and proactively identify and resolve issues before they impact users.  

IT Support & Service Delivery 

• Be a primary point of contact for IT support for employees in our Munich office and provide remote support to colleagues in other locations.  

• Troubleshoot hardware, software, endpoint, network, account, and access issues.  

• Manage IT support requests and ensure issues are resolved efficiently.  

• Set up laptops, accounts, permissions, and required applications for new employees.  

• Execute IT onboarding and offboarding for employees and contractors.  

• Manage IT hardware inventory and device lifecycle.  

• Maintain clear and useful technical documentation.  

• Help create a reliable and user-friendly IT environment where employees can work effectively with minimal friction.  

IT Security & Compliance 

You will have the opportunity to learn h